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Full Truck Load Help

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A full load is defined as 13.6 loading metres, maximum weight 24 tonnes. If you have a part load please send us an email enquiry stating how many pallets you have, size and weight: .

We work for business customers only so unfortunately we are not able to quote on house removals or personal items such as furniture.

Service Promise

Freightex´s pledge to our customers

Outstanding service

Freightex Service Promise

Our Service Team

Our operations team have years of road freight experience and are dedicated to understanding their customers´ requirements. They are skilled in interpreting and responding to customer information and finding the most efficient and cost effective transport solution for every job. Once work is booked and confirmed, their role is to monitor and check every load on every step of its journey - as well as GPS tracking and checking technology-driven data, this can mean speaking to drivers and site operating staff at several locations, often in their native language thereby avoiding misunderstandings and ensuring specific instructions are adhered to.

Quality Management

Freightex collects data for a number of different KPIs to monitor on-time performance and other service criteria. We are committed to using this data to help continually improve and to ensure we always provide our customers with excellent service.

Read some of our customer feedback.

Service Survey

In our most recent customer survey, 98% reported on-time delivery and were satisfied or very satisfied with Freightex's service. We believe our customers rate our service highly because we always strive for excellence, something we have encapsulated in our service promise. If you would like to give feedback for a specific job or more generally please click on the link here for our mini-survey. The survey will take less than a minute to complete.

Our Service Promise

"We promise that we will always provide our customers with such outstanding service that they recommend us to others."